Capacity Building

Capacity building is a continuous process of increasing efficiency at the organizational and institutional levels. Capacity building encompasses knowledge and skills building, attitudinal change, and increases cost effectiveness. Capacity building is particularly unique and tough in India because it involves managing the minimal resources effectively for a maximum output. FPA India has been organizing capacity building programs internally and also external training programs on various aspects of sexual and reproductive health and program planning.

FPA India has been organizing capacity building programs internally and also external training programs on various aspects of sexual and reproductive health and program planning for government (municipal corporations, NRHM) and development sector- managers and operation staff on both clinical and non clinical services. It has been providing customized training programs and continuous support, regardless of the location.

FPA India staff, consultants and health workers attended workshops and seminars to deepen and consolidate their knowledge.

Workshops were conducted for strengthening of manual medical records. All the FPA India branches having clinics with CMIS participated. This workshop introduced Client History Card in 16 clinics where CMIS has been introduced. The Central Office and SARO conducted a training to introduce New Version of CMIS.

The "EU Project TOT on SRH-HIV Integration Module" at Bangkok, "Gaps and Gains: Citizen's Report on Health Programmes Implementation in India 2011" at New Delhi by Centre for Health and Social Justice (CHSJ). The main objective of the meeting was to share the feedback of citizen's report on the National Rural Health Mission (NRHM) and a set of Rapid Appraisal Studies conducted by 15 civil society organisations from 8 States of India.

Capacity building program was held for senior staff members of head quarters on organizational effectiveness. Exchange visits were organised for junior level and other support staff members of FPA India Headquarters.

Strengthening Capacities of Branches
Capacity Building training programme was organized for eight staff members in August at North Kanara. Various components of HIV care continuum, integrated SRH and HIV services and how to strengthen partnerships were some of the issues.

Initiative against GBV Orientation workshop: An orientation workshop was organized for Branch managers and medical officers of Jabalpur, Kalchini, and Pune, Mumbai on the issues related to GBV and to roll out GBV related work in an integrated manner. 'Action Now' orientation lecture series: A series were organized for second year ayurvedic students from R. A. Podar Ayurvedic Medical College and Yerala medical trust medical college. 110 students attended the lecture series. Fifteen midlevel providers were trained on complications of abortion and its management. Practical sessions were included to improve quality care. Two workshops for Strengthening of Clinic Manual System were conducted for Statistical Officers and Clinic Secretary in Mumbai. Twenty seven persons from 15 Branches attended the workshop.

Workshop for Health Care Providers
A workshop of Medical Officers and Counselors was organized. Clinical updates on contraceptives, techniques of use, importance of informed choice and counseling was discussed in detail. Ten branches, Mumbai, Panchkula, Bellary, Gomia, Gwalior, Dharwad, Yamunanagar, Jaipur, Nilgiris and Raichur participated in the training.

Jointly organized by Technical Support Facility South Asia (TSF), International Community of women living with HIV/AIDS (ICW) and Tata Institute of Social Sciences (TISS). It was an in-house workshop, on Capacity Development of Women Leaders to better programme and policy's in HIV/AIDS. Participants (29) were from 6 different countries (Bangladesh, Bhutan, India, Nepal, Pakistan and Srilanka).

The Bhubaneswar Branch invited five resource persons from Kalinga Network for People Living with HIV/AIDS (KNP+) for a training programme. The Ahmedabad, Chennai, Mohali and Trivandrum Branches organised similar training programmes for their staff to orient them on HIV/AIDS Work Place Policy.

The RTC-Bhopal in collaboration with IPAS organized, workshop on 'Comprehensive Abortion Care- Technological Updates'. The focus was to update the MTP certified health professionals on the various aspects of the laws related to MTPs and recent techniques of MTPs.

Capacity building for outside agencies/individuals
The State Training Resource Center has been setup in Maharashtra and Goa by NACO as part of its strategy to develop a sustainable system for the capacity building of organizations implementing Targeted Intervention projects for High Risk Groups (HRG) both Core and Bridge population, in two states. It provides quality training to partner NGOs/CBOs as per NACP III's technical and operational guidelines. Avert Society has been nominated as STRC and in the four region Regional training institutes has been recognized. FPA India is one of the Regional Training Institutes from September 2010. Workshops were conducted for Project Directors, Programme Managers, Counselors, Outreach Workers, Accountants, Peer educators and TI staff. 270 personnel were trained in 17 batches.

Regional Training Center Hyderabad has been conducting training programs for different target audience. An update workshop for Medical Officers and Counselors from ten branches was organized on contraceptives, techniques of use, importance of informed choice and counseling.

FPA India has been organizing capacity building programs internally and also external training programs on various aspects of sexual and reproductive health and program planning for government (municipal corporations, NRHM) and development sector-managers and operation staff on both clinical and non clinical services. It has been providing customized training programs and continuous support, regardless of the location.

Child Protection Policy Dissemination workshop
A dissemination workshop for Child Protection Policy was held at Pune attended by Central Executive Committee (CEC) members, Branch Managers and Unit Heads of HQs and representatives from other NGOs. The Secretary General, in his opening remarks said "It's our long time dream to have a Policy on protecting children and young people which has come true today. This will add credibility to our organization at national as well as international levels as we ensure a safe and protective environment to safeguard children and young people's interests and rights".

CMIS (Clinic Management Information System) has been implemented in 18 clinics (15 GCACI and 3 non-GCACI clinics). Two workshops were conducted to orient providers on the Clinic Client History Cards. Strengthening of the Clinic Manual System was conducted for statistical officers and clinic secretary in Mumbai. This was with intention to revise the medical records and discuss the potential for implementing paper-less system in clinics. CMIS was implemented in the Avabai Wadia Centre in Mumbai branch. The first refresher training on open EMR to HQ staff and selected clinic staff was conducted in November at FPA India HQ, Mumbai. Technical problems were reviewed along and are being analyzed by the Open EMR Developer.

Data Utilisation Workshop
An appreciation workshop was designed for branch staff to gain an understanding of the importance of data collection and principles of data capture, to review data collection sources and to strengthen skills in data capture, analysis, interpretation and utilization of data.

Data collection systems were strengthened during the last five years. At the clinic level the system was revamped through a process beginning in 2009. Comprehensive medical records were developed for each service category and the computerized clinic management system (CMIS-clinic management information system) introduced in selected clinics. The aim was to bring in greater accuracy and consistency in data management and accountability through the introduction of standardized medical records and CMIS. A workshop was conducted in the branch premise so that unit-wise data and expenses would be easily available as well as all staff involved in data collection would be involved in discussions related to their work. The workshop conducted at five branches for 45 staff members.

FPA India Participation at Conferences/Workshops
The Secretary General, Director-Advocacy & Training, Advocacy Coordinator, EU project attended the " EU Project Inception Meet " at Bangkok organized by IPPF - SARO. The AD HIV/AIDS attended Training of Trainers workshop on "SRHHIV integration module" was organized by IPPF - SARO at Bangkok. It was felt that there was need to include more representatives especially, from UN organizations and Key Population like MSM and Transgender (TG), People Using Drugs (PUDs), Sex workers and PLHIV networks.

The 6th Asia Pacific Conference on Reproductive and Sexual Health and Rights was held during 19-22 October at Indonesia. Director-Monitoring & Evaluation presented on Sexuality Education & SRH Services Among Young People: Capturing Voices of Change; Project Director, Aastha Project, presented on scaling up STI/HIV services for High Risk Groups through public-private partnerships in Mumbai, India: The Aastha model; M&E Manager, GCACI presented on behalf of the Secretary General, "Male Involvement in Accessing Safe Abortion Services by the Woman: Experiences" from Jharkhand, India. Posters were presented on "Varied perception on safe abortion: Comparative study in urban and rural clinic settings in India" by M&E Manager and "Contraception Practice - A Female Issue" by the President of Belgaum Branch. The South Asia Regional M&E focal point meeting was held in December, 2011 at Kathmandu, Nepal. FPA India members were active participants in this seminar.

Regional Resource Centre
The National Population Policy 2000 provides strategies for addressing the reproductive and Child Health needs of the people and achieve net replacement level (TFR=2.1) by the year 2012.

The Government of India has selected 11 Regional Resource Centres (RRC) across India .FPA India ( which has been recognized as National NGO ) has been selected as one of the Regional Resource Centre for Maharashtra , Madhya Pradesh and Goa.

The RRC The RRC will provide technical support for Mother NGOs (MNGOs), Service NGOs (SNGOs) capacity enhancement, documentation of best practices, induction and in service training, liaison with the state government, updating data base on RCH issues. Development of MIS and developing close linkages between State Government/MNGO/FNGO at the State and District level will also be implemented by RRC.

FPA India, Mumbai with support of NGO Division, MoH & FW Government of India conducted Experience Sharing Workshop for MNGOs of Maharashtra in Mumbai in February. The RRC team has developed MIS Performance Tracking Format for Service NGO of Maharashtra on ten Reproductive Child Health Indicators (Pilot stage) and Field worker register (Marathi) to capture day wise data of the program. Also, a daylong Capacity Building Workshop for Project Coordinator and Project Directors of Service NGOs in Maharashtra, on practical exposure of filling up monitoring formats, field work register, summary quarterly report and Administrative and Financial Policies" was conducted. Programme visits were made by the RRC FPA India team to provide technical support & guidance to Service NGOs and Mother NGOs in Maharashtra.

The RRC team has released four theme based RCH Bi-lingual Quarterly Newsletter "GOONJ" in Hindi and English. The four themes are: "Prevention & Management of RTI and STI - Part I (Hindi version)"; "Prevention & Management of RTI and STI, Education and Counseling - Part II (English version) and "Declining Sex Ratio of the Girl Child in India - Pre Conception & Pre Natal Diagnostic Technique (PC PNDT) Act 1994 (English version).

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