Not-for-profit organisations provide the basis and infrastructurefor forming social networks that support strong communities. Itrequires more than linking individuals to institutions; it requiresbuilding capacities and relationships among people.FPA India addresses the development needs of employees by-
(a) Providing training opportunities to staff for achieving maximum effectiveness
(b) Ensuring that the staff developsenough capabilities to be able to operate flexibly and respond quickly
(c) Ensure that the best use is made of the naturalabilities and individual skills of all staff members.
Development and training for volunteers and staff members arecontinuous and systematic processes at FPA India, and areaccorded as much priority as activities in the advocacy, servicesand outreach programmes. The aim of the capacity buildingprogrammes conducted by the organisation is to keep the knowledgebase of the staff updated, and to inculcate in every volunteerand employee, the values of professionalism, excellence, motivation,empathy and regard for customer satisfaction.
Information technology has revolutionised how organisations work in the 21st century, bringing speed and efficiency into each process. FPA India has been proactive inusing information technology as a tool and medium to streamline and upgrade every aspect of its functioning, from planning, reporting, and communicating to archiving. At FPA India, IT not only supports the day to day functioning of all44 Branches/ Projects at HQ, but also supports innovations andimprovement for system strengthening.In 2013, technical support was continued being provided to clinicsusing CMIS (clinic management information system) throughremote access. Twenty Branches upgraded their systems andwent online.Furthermore, the Accounting Masters in Tally accountingsoftware system was finalised to suit the specific needs of theorganisation.As a part of systems strengthening, the District Health Information System was introduced in 2015. From 2016, monthly reporting of service statistics was done online/offline in DHIS2. As part of human resource development, 1546 individuals have been trained on ‘Basic Counselling Skills’, ‘Counselling in Trauma, Guilt & Self Esteem’, ‘Family Planning for Civil Society Organisations’, ‘Leadership & Management’ and Sex & Sexuality Counselling, Comprehensive Sexuality Education’, Counselling for Children’ through six training sites and 64 courses from development sector. Participants and facilitators have appreciated courses. Many individuals have attended multiple courses.
DHIS2 Training of Trainers Workshop
As a part of systems strengthening, the District Health Information System was introduced in 2015, a process which began in 2013. The system is designed to capture service statistics on a weekly basis which is based on the quarterly statistical reports in excel. It has a number of user-friendly apps and one of the features is of graphs which can be used for programmatic decision making. In 2016, monthly reporting of service statistics was done online/offline in DHIS2. A workshop was conceived as an outcome of the lessons learnt through the earlier experience and it was felt that Branch Managers should be trained to be able to take this forward at their own branch as well as in other branches. With this aim, Branch Managers and other key persons from 12 branches and 1 project were selected as well as unit heads at Headquarter mainly responsible for service delivery. Through an interactive and hands-on training process, clarifications were made on the definitions of services and data analysis using the graphs app in the DHI system, various inconsistencies in the report were highlighted.
Governance is about ensuring that an association runs effectivelyand follows good practices. The seven key principles of goodgovernance require that the governing body
At FPA India, capacity building is a continuous process at every level. Appropriate skills and knowledge updates are provided, both internally and to external partners in development. Capacity building is an essential component of any organisation for its growth and sustainability, and to remain contemporary in a changing world. It is not just about the capacity of today, it is also about capacity in the future. When capacity building is successful, it strengthens organisational ability to fulfil its mission over time, and enhances capabilities to have a positive impact on lives and communities.
At the community level, front line people such as Link Workers, ASHAs, CBDs/CBPs, PMPs and CBO/NGO representatives are trained in generating awareness and in providing basic services.Capacity building programmes are organised internally for volunteers and staff who are also deputed for building their capacities through externally organised courses/programmes or to participate in seminars/ conferences.
Training on eIMS
A refresher training programme was conducted for 25 HQ staff oneIMS of the IPPF. The Project Information within the eIMS is organisedusing a log frame approach. Financial and programmatic resultsare synthesised up to programme level and are used for the developmentof the next Annual Programme and Budget.
In the reporting year, Branches and Headquarters submitted twenty-eight proposals to various donors including IPPF, international donors and corporate houses. Eight of these have been approved while outcome of some of the others is awaited. With increased competition for limited grant resources in SRH, FPA India explored new non-conventional fundraising approaches such as the Fund Raising Programme through School students and the Mumbai Marathon.
Workshop on Fund Raising
A workshop was organized for 12 branches (Agra, Bidar, Bhopal, Dharwad, Gwalior, Jaipur, Kalchini, Kolkata, Mumbai, New Delhi, Nilgiris and Pune) for participants to understand the concept of ‘Fundraising’. During the workshop concept of Fund Raising Programme through School students was discussed. The concept involves approaching schools and requesting them to support our cause through their students mobilising donations.
Participation in Exhibitions and Meetings
FPA India HQ and Mumbai Branch participated in NGO Expo organised in Mumbai by Newsweek. The objective of the Expo was to bring together, NGOs and corporates to understand each other’s work and potential opportunities for partnerships. FPA India also put up a stall to showcase our work, which was visited by over 40 visitors. A presentation was also made on “Population Stabilisation’ which helped corporates understands the work being done by us.
This is an annual event and the largest marathon in Asia as well as the largest mass participation sporting event which encourages people to run for a selected cause. FPA India for the first time participated in the Mumbai Marathon. The Marathon was an opportunity to NGOs to raise money for their cause through individual donors and corporate tie ups. The cause that FPA India promoted was ‘Family Planning –A Smart Choice for Health and Happiness’ branding it as ‘RUN4FP’. FPA India also won the 2nd place for the best NGO cheer zone.
Regional Technical Centre (RTC) – Bhopal has conducted programs for different target audience – self-help groups, anganwadi workers, nursing and paramedic students on issues related to sexual and reproductive health – sex, sexuality and gender diversity, adolescence, sexual abuse, Sexually Transmitted Infections and HIV, family planning, rights and responsibilities. RTC Bhopal is also the Secretariat for the Madhya Pradesh State Level Chapter - Advocating Reproductive Choices (ARC). Regional Training Centre Hyderabad (RTCH) - The centre continues to conduct orientation sessions for nursing students and MSW students from different colleges. More than 259 students have attended the sessions on reproductive and child health, adolescent health issues, IEC interventions under National Health Mission, family planning methods and HIV and AIDS. These sessions are conducted by the Branch Manager and Program Officer.